Prevent cloud service interruptions: How prepayments safeguard PAYG subscriptions
ActivePlatform allows resellers to configure a mandatory top-up prepayment for pay-as-you-go (PAYG) subscriptions. The upfront payments target customers who use a prepaid model and pay from their internal account balance. It ensures customers have enough funds to keep their subscriptions running, even if PAYG resources are consumed immediately after purchase.
The role of mandatory top-up prepayments
PAYG subscriptions offer flexibility and scalability, allowing customers to pay only for the resources they use. This model is highly attractive to businesses and is used for Amazon, Microsoft and Google cloud services. However, this flexibility comes with the challenge of managing unpredictable costs, which can lead to service interruptions if the account balance runs low unexpectedly.
The mandatory top-up prepayment feature addresses this challenge head-on. By requiring a top-up prepayment, ActivePlatform ensures that customers always have a buffer of funds in their accounts. This buffer is crucial for maintaining continuous service and avoiding disruptions that could impact business operations.
How mandatory top-up prepayments work
- Initial subscription purchase: When a customer purchases a PAYG subscription, they are required to make a mandatory top-up prepayment. This prepayment is added to their internal account balance.
- Consumption of resources: As the customer begins to use the PAYG resources, the cost is deducted from their account balance. The top-up amount acts as a safeguard, ensuring that there are always sufficient funds to cover immediate resource consumption.
- Continuous monitoring and alerts: ActivePlatform provides tools for continuously monitoring account balances. Customers receive alerts when their balance approaches the minimum required threshold, prompting them to top up their accounts before services are interrupted.
Benefits for customers
- Uninterrupted service: Mandatory top-up prepayments ensure PAYG subscriptions remain active without unexpected service cuts, keeping operations running smoothly.
- Proactive financial management: With a prepayment buffer in place, your customers can better control their expenses, avoiding surprise costs and maintaining consistent cash flow.
- Increased customer confidence: By guaranteeing continuous service, you build trust with your customers, reinforcing your reputation as a reliable partner in their business journey.
Book your ActivePlatform demo
With ActivePlatform's automated billing, subscription management, and analytics, businesses can streamline operations, enhance customer engagement, and drive growth. The mandatory top-up prepayment is just one of the many ways ActivePlatform supports businesses in the digital commerce ecosystem, helping them succeed in an ever-evolving market.
Book your demo to learn how to streamline your digital commerce operations and enhance your cloud service offerings with ActivePlatform.
Book your demo to learn how to streamline your digital commerce operations and enhance your cloud service offerings with ActivePlatform.
About ActivePlatform
ActivePlatform is a full-service automated cloud brokering solution for cloud service providers and internal IT hubs that makes it easier to manage and control the cloud delivery and profitability. ActivePlatform unites vendors, providers, developers, and resellers into a single ecosystem for buying, selling, and managing cloud services. With its open vendor integration framework, ActivePlatform creates a vibrant catalog of cloud services ultimately helping businesses gain access to the services they need to thrive.
ActivePlatform enables SaaS, PaaS, IaaS aggregation, delivery, and monetization, provides simplified administration through central management, and enables critical visibility into resellers and cloud services consumption and usage. The platform has implementations with distributors, cloud solution providers, and telecom operators. ActivePlatform is headquartered in Europe.
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